How do I create an account?
Click on the "My Account" icon on the top right side of our website. Click on "Don't have an account? Create one." underneath the "Login" button. Register your information, and then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?
Click the "My Account" icon at the top right hand side of our site to edit your account information.

How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered various shipping method choices and their prices.

I forgot my password.
Click the "My Account" icon at the top right hand side of our site. In the password field, click "Forgot password?". That link will send an email to you with your password.

I previously had an account with GiGi New York, but it's not letting me log in.
In January 2020, we moved e-commerce platforms that reset all customer account data. Which means if you have not logged into your account since then, you will need to reset your password. If you are having any trouble, please contact customer service.